Posts

5 Predictors for Employee Burnout

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  According to a Global Business Technographics Workforce Benchmark Survey, Forrester Analytics 2019, here are the 5 key predictor for employee burnout:   78%   Lack of recognition for hard work and accomplishments 72%   Recent changes that affect them 45%   Micromanaging boss 40%   Corporate politics 33%   Devices or applications break often   To prevent burnout in your team:   Recognize their hard work and accomplishments, communicate changes that affect them early and often, give them autonomy to do their job, help them navigate office politics (because they cannot be avoided), and invest in the tools they need to do their jobs to the best of their abilities.

3 Types of Microaggression Defined

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 In this follow up blog we look at the different types of microaggression and recap steps to managing microaggressions in the workplace. To reiterate microaggressions go beyond sex, race and ethnicity and can encompass a range of other characteristics. The types of microaggression are: micro-assault, micro-insult, and micro-invalidation. ·          Micro-assault: Intentional action intended to cause harm. Overt, explicit discrimination. ·          Micro-insult: Unintentional, insensitive and dismissive of one’s identity/ culture. o    “Where are you actually from?” ·          Micro-invalidation: Unintentional and resulting in the dismissal of another’s feelings, and invalidating the reality of that person’s culture, identity or outlook. o    “When I look at you, I don’t see color.”   o    “You don’t talk like a black ...

New Job Title: Professional Jugglers

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  By Chelsea Powell After listening to a recent podcast on DearHBR, on work-life balance, I have found myself trying to be the best team member and leader during this time of uncertainty, or at this point let’s just call it chaos. But I never stopped to think about how I can adjust to be a better partner, daughter, sister, and mother for my family.  The time we have devoted to creative thinking and shifting our entire way of life to virtual, my energy has been focused on how to be the best employee and leader I can be for my team. I asked myself after this podcast, why I haven’t been dedicating the same time to my family during this time and being a leader for them? To be honest, it’s probably because I am tired, we are all tired.  Here’s what I realized, there is no real “balance” in fact we all probably feel like this is just a constant juggle and we are so afraid not to drop one of the balls.  I hate to say it, but during this time the balance will probably never ...

Sometimes Perseverance can be Severe

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By Shana Young Perseverance is necessary and good.  People who preserve, sometimes referred to as grit, pursue things with energy, drive and a need to finish.  They seldom give up, especially in the face of resistance or setbacks.  However, perseverance can be overused.  Perseverance in overdrive looks stubborn, unyielding, someone with unbalanced priorities, someone who finds it difficult to switch gears, pursues efforts beyond reason and can confuse the personal pursuit of have-to-do's with what actually needs to be done. Below are some things to consider when trying to identify, foster, and manage perseverance/grit in the workplace according to Dugan, Hochstein & Rouziou in their article 'The Pros & Cons of Grit’ for Training & Development magazine: When trying to identify those with perseverance: Instead of:                                         ...

Promote a Culture of Accountability

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Stephen Covey, author of The 7 Healthy Habits of Highly Effective People says “accountability breeds response-ability”. For most people, when something goes wrong they quickly look to others to ask who dropped the ball? This is a natural defense mechanism we use rather than thinking about our own actions and decisions or lack thereof. According to a Gallup survey less than half of employees (40%) strongly agree that their boss holds them accountable for their performance goals. Why is accountability important to work culture? Accountability increases engagement, establishes ownership over responsibilities and people hold themselves accountable without much intervention.  When accountability is embedded into the culture people feel comfortable to acknowledge mistakes without fear of further blame from others. Accountability promotes honesty and integrity because people will follow through on promises and not blame others for mistakes  Gallup shares 5 areas leaders and managers ...

Is Work/Life Balance Dead?

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By Jessica Drake  We asked our Facebook followers if they thought work/life balance was dead. The majority of respondents, 65 percent, agreed that work/life balance is dead. You know what else is dead? Me, after trying to do all the things, check all the boxes and be everything to everyone at home and at work. I like to think I was better at managing the pull early in my career. But if I’m honest, I think I was just more resilient and didn’t have as many people or things depending on me. It was easier to come in early or stay late and still have time leftover for myself. Now, it’s a juggling act to prioritize everything. And you know what…some things that used to make the list don’t. Ideally, those things are trivial. But every once in a while, I forget a whopper: a relative’s birthday, meeting at work or simply being thankful. Over the years, things have shifted. Things that used to be compartmentalized have spilled into each other and I’ve learned that at the end of the day, it’s...

Leadership Lessons from NFL G.O.A.T

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Qualtrics hosted WorkDifferent 2021, a virtual summit that features how-to sessions from the world’s most recognizable brands to discuss the actions they’re taking to move forward. One of the keynote speakers was seven-time Superbowl champion, Tom Brady. Tom Brady and Qualtrics Founder & Chairman Ryan Smith discussed leading teams and here we’ve highlighted three things every great leader should know. Care about people and lead from the front. Overall you must care about the people and give them recognition when they deserve it. Tom Brady explained when arriving in Tampa he did not come in being a know-it-all, yet he earned the respect and trust of the team by doing the hard work first. Brady says, “when you’re put into leadership roles, you’re there to be a great example for what the team is trying to accomplish.” Take care of the people you lead and share the success. When referencing how Brady led the Tampa Bay Buccaneers to the 2021 Superbowl when the franchise hadn’t made an a...