Inspire others to harness the superpower of top performers
Top performers can often be segmented from other workers. That
leads to a vast difference in performance where some individuals perform at
exceptional levels while others coast. Which does not effectively impact the
culture and leaves top performers burned out and eventually disengaged.
Least successful achievers need to harness the superpower of top
performers. So, how can organizations inspire it’s not so exceptional workers
to improve their performance?
1.) Identify/define top performance
Identify
who the top performers are within the organization, then identify their
characteristics and skills. Ask yourself, what does success look like for top
performers? With these answers, HR and leadership can create training
opportunities and modify interview techniques. Then share those defined
standards with everyone to communicate clear expectations for performance.
2.) Invite top performers to interviews
Place
top performers on interview panels to offer insight about candidates. Invite
your best and brightest to help with recruiting and interviewing potential
candidates. This allows top performers to learn new skills while assisting in
identifying top talent. This may even inspire others to improve their
performance to access similar opportunities in the future.
3.) Create diverse project groups
Indeed,
most management often calls on top performers to lead projects, but companies
risk wearing out this group by going back time and time again. Instead of
letting poor performers off the hook, push them with challenging opportunities
to build up their skills. Establishing them as a lead on a project will take
pressure off top performers and create accountability for those with coasting
performance.
In some cases, how others feel about their work is directly
influenced by the performance of those around us. Professor Christopher Stanton
at Harvard Business School says, “when you are exposed to different ideas or a
different way of working, it can change your own”.
It’s essential to actively manage performance because if not, management will unknowingly create performance gaps and create a division between high achievers and least successful achievers. Even worse, burnout of top talent.
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